Overview
Clevanta Consulting ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy describes our practices concerning the collection, use, disclosure, and protection of information we receive through our website, services, and business interactions.
By using our services or providing us with your information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services or provide us with your personal information.
Information We Collect
We collect information in several ways to provide and improve our services:
Information You Provide
- Contact Information: Name, email address, phone number, company name, job title
- Professional Information: Business requirements, project details, technical specifications
- Communication Data: Messages, feedback, and correspondence with our team
- Payment Information: Billing details, transaction history (processed securely through third-party providers)
Information Collected Automatically
- Usage Data: Pages visited, time spent, navigation patterns, referring URLs
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Cookies & Tracking: Session data, preferences, analytics information
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery
Providing consulting services, project management, and client support
Communication
Responding to inquiries, sending updates, and maintaining client relationships
Service Improvement
Analyzing usage patterns to enhance our offerings and user experience
Security & Compliance
Protecting against fraud, ensuring legal compliance, and maintaining security
Marketing
Sending relevant content, newsletters, and service updates (with opt-out option)
Legal Obligations
Complying with legal requirements, contracts, and regulatory obligations
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
Encryption
Data encrypted in transit (TLS/SSL) and at rest
Access Controls
Strict authentication and authorization protocols
Monitoring
Continuous security monitoring and incident response
Important
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information transmitted to our services.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary based on:
- The nature of the information and how it is used
- Legal, regulatory, or contractual obligations
- Active business relationships and ongoing projects
- Tax, accounting, and audit requirements
When data is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal obligations)
Opt-Out
Unsubscribe from marketing communications at any time
Data Portability
Receive your data in a structured, commonly used format
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of these external parties. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Updating the "Last Updated" date
- • Sending you an email notification (for significant changes)
Your continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
privacy@clevanta.com
Phone
+1 (630)-452-9883
Address
Jersey City, NJ
Response Time
We aim to respond within 48 hours